Remote help from eSmith, Charlotte, NC (North Carolina)


  eSmith Is The Technology Partner You Can Trust

TESTIMONIAL


I run a company that is almost solely based on the access to the Internet and the software tools that reside on our computers.  Obviously, as we all have experienced that the Microsoft operating platform was not built to last for a long period of time without having issues.  These issues can bring down not only the user experiencing the problem but if it occurs on the main server, the whole company and the ensuing production, comes to an abrupt halt.
 

My background comes from that of a CEO/Founder of one of the preeminent computer technology companies in the Charlotte area from 1995 to 2001, System 5 Technologies, which was purchased by a large public company in that final year.  So given my background, I am very particular with who supports my technology and the level of support and expertise I demand.
 

On more than one occasions I have had an emergency situation where even eSmith IT’s 4 hour response wasn’t quick enough.  Fortunately, eSmith IT is a very responsive group of IT support professionals and instead of waiting out their 4 hour response time to contact me; I have had response from them in less than 15 minutes once the emergency call was logged in.  That is service and that is why I have stayed with eSmith IT for the past 8 years.

Dale Tweedy - Managing Partner - Centdev Properties   

   

 
   ESMITH SUPPORT SERVICES
eSmith is proud to offer our business IT support services.  Using our online support portal you can submit a support request via e-mail or using our web based forms.  Most support requests can be handled using Remote Assistance.   If you have a broadband Internet connection our support portal will enab
le you to connect directly to a technician without installing or configuring anything. The process is simple, effective, and secure.
 
eSmith also offers managed services.  Let us monitor your systems around the clock and pro-actively deal with network, workstation, and server problems before you are aware they exist.  Our services offer peace of mind at affordable rates.  Call for a consultation today.

CLICK HERE for more information on our support services.
 
 

 

 

 
   OFFICE PHONE SYSTEMS - eSmith is a certified reseller of Fonality phone systems. These PBX systems uses the power of the open source Asterisk IP PBX software running on Linux to provide all the features of higher priced PBX systems at up to 80% less cost. The licensing models designed for these systems allow installations for small business and residential users with small phone system budgets. CLICK HERE for more information.
Phone Service - eSmith is also partnered leading standard telephone and voice over IP providers.  From a single line to a multi-line office, call eSmith for the best pricing and service.

Free consultation - 30 day money back guarantee - Compare to others and save!
 
 
   SERVICES
Networks - Microsoft Windows network operating systems (2000/XP/Vista/7, 2003 Server, 2008 Server). We can connect your computers for client-server based network applications or for simple file and printer sharing. Using Windows 2003 or 2008 servers, you can secure and administer your entire network from a single point. Share your DSL or Cable modem with all of your office or household computers or even your neighbor's computer in the next building! Connect to your office computer from home as if you were working in the office by using remote access or a virtual private network (VPN). Connect multiple offices using VPN technology. eSmith can also provide secure wireless LAN and Wi-Fi services within your home or office, or connect multiple buildings in a completely secure environment without running any wires.
PCs - Service and repair for most personal computer problems.  eSmith can also custom design and build workstations and servers for high-end gaming, database, CAD (architecture and engineering), web serving, and more.
Other Services - eSmith offers other computer services including: troubleshooting (software and hardware), repairs, service, upgrades, hardware installation, software installation, virus and spyware protection and removal, data recovery, data backup solutions, e-mail and web browsing problems, firewall installation and administration, and much more.
 
   ABOUT ESMITH
eSmith is a information technology solution company for small businesses. eSmith has been in the IT business since 2000 and has built a reputation for quality service at a reasonable cost. If you have computer networking, service, repair, upgrade, or Point of Sale needs, then choose eSmith as your support partner.
 
 
   AREAS SERVICED
In North Carolina we service the following areas - Charlotte, Belmont, Concord, Cornelius, Davidson, Denver, Gastonia, Huntersville, Kannapolis, Lake Norman, Lincolnton, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Salisbury, Statesville, Waxhaw, and Weddington. For more NC locations, please call. In South Carolina we service the following areas - Fort Mill, Lake Wylie, Rock Hill, and Tega Cay. For more SC locations, please call.
 


9911 Rose Commons Dr. Ste E-112 |  Huntersville, NC 28078  |  Ph: 704.334.1252
Toll Free: 888.ESMITH.IT  |  Fax: 877.566.8233